Cart is empty Shipping Policy
This Shipping Policy applies to orders placed through ohlautosupplies.com, operated by OHL AUTO SUPPLIES SDN BHD.
Order Processing
Orders for motorcycle spare parts are processed after payment confirmation and product availability checks. Processing time may vary depending on item availability, order volume, and delivery service schedules.
Delivery
Delivery times depend on the courier, destination, public holidays, and other external conditions. Customers are responsible for providing accurate shipping information during checkout.
Shipping Charges
Shipping charges, if applicable, will be shown during checkout or communicated before order confirmation. Additional charges may apply for remote areas, bulky items, or special delivery requirements.
Damaged or Missing Parcels
If a parcel arrives damaged or items are missing, customers should contact ohlautosupplies@outlook.com within 24 hours of receipt with photos, order details, and courier information for review.
Failed Delivery
We are not responsible for failed or delayed delivery caused by incorrect address details, unavailable recipients, courier delays, or circumstances beyond our control.